Privacy Policy

We value your relationship with us and consider your data to be private and confidential. We place the highest importance on respecting and protecting your privacy. We hold ourselves to the highest standards of confidentiality in safe keeping and use of data.

The primary purpose of this website is to be a dynamic resource and business tool. We want you to feel secure when visiting our website, entrusting your personal, company and financial information to us.

We are committed to protect, maintain the privacy and confidential information of our clients and to ensure the confidentiality of personal or any information obtained for the purpose of understanding client’s needs and for legal and other compliances.

This policy provides information about how we collect, handle and use data of visitors to our website and the persons and organisations we deal with when providing services and administering our business. It should be read in conjunction with our website and terms of engagement.
Personal Information
In order to provide the best possible legal, tax, accounting or any other professional advice or service to you, MyEfilings needs to collect and store your personal information.

Personal information is any information which might identify you or by which your identity can be reasonably be determined. Personal information collected by MyEfilings may include, but is not limited to, your name, birth date, place of residence, email address, telephone number, bank account details, taxation details (both past and present), accounting and financial information.

It may be necessary in some circumstances for MyEfilings to collect sensitive information about you in order to provide specific services. The types of sensitive information we may collect include:
  • Health status
  • Racial or ethnic origin
  • Political opinions
  • Details of any membership/s to professional associations
  • Religious beliefs or affiliations
  • Criminal record

Whilst you can of course choose not to provide us with your personal information. In such circumstances, MyEfilings will be unable to provide you with services. MyEfilings do not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.
How we collect your personal information
MyEfilings will, whenever possible collect your personal information from you directly. Where we are unable to obtain personal information directly from you we may request your consent, either written or verbal as appropriate, to obtain your personal information from a third party.

Ultimately, we may collect your personal information in a number of ways as under:
  • When you register for the services
  • When we provide services to you
  • During personal conversations with you
  • From documentation, hardcopy or digital media provided by you
  • From communications sent from you by fax, email, post or other means
  • When you provide us with direct access to your electronic records or systems
  • From third parties when you have authorised us to do so
  • When you visit our website
  • When you connect with us using social media

It is possible also that we may collect personal information about you from other sources without your direct knowledge such as when funds are transferred from your bank account to our bank account and your bank account details are advised to us.

Regardless of how we collect your personal information, MyEfilings will deal with your personal information in accordance with this privacy policy.
How we use your personal information
MyEfilings uses your personal information only for the purpose for which it was collected and to offer and provide related services that are connected to that purpose.

The purposes, for which we use your personal information include:
  • To verify your identify
  • To provide you with agreed services
  • To respond to your requests
  • To contact and communicate with you
  • For internal record keeping and administrative purposes
  • To assist you with technical support or support relating to the agreed service or otherwise
  • To offer you additional services
  • For other purposes related to our business, such as auditing, business planning, billing, compliance with legislation and for the purpose of potential legal proceedings

When instructing MyEfilings to provide an agreed service, you consent to the collection, storage and use of your personal information as outlined in this policy and for any other use you may otherwise authorise. Whenever possible, MyEfilings will require you to specifically consent to any disclosure of your personal information to a third party where the disclosure of personal information is not in accordance with, or is unrelated to, the provision of services to you.

In order to provide quality, efficient and affordable services to you, it is possible that your personal information may be viewed by third parties with whom MyEfilings has a vested relationship such as providers of auditing and bookkeeping services, audit insurance providers, accounting contractors, providers of financial services and providers of software support. We may use Cloud Based Software during the analysis of your data and during the provision of some services, it is possible that your information may be reviewed with whom MyEfilings has a close valued association.
Disclosure of your personal information
MyEfilings will not disclose personal information about you, unless it is required, incidental or otherwise related to the primary purpose of providing services to you or a third party for which you have consented to by engaging MyEfilings services or using the website. However, MyEfilings may disclose your personal information to its business partners who assist in providing services to you as a customer.

MyEfilings in its sole discretion may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Keeping your personal information secure
MyEfilings only collects information in a way that is lawful, fair and is not unreasonably intrusive.

MyEfilings is committed to the protection of your personal information whether stored electronically or on file, and takes all reasonable precautions to protect it from unauthorised disclosure, access or modification.

MyEfilings uses reasonable technical precautions and has implemented generally accepted standards of technology and operational security to protect your personal information from misuse, loss, unauthorised access, modification or destruction and disclosure. However MyEfilings is not liable for any unauthorised access to, or dissemination of, this information.

Once the provision of services to you is complete, your personal information both electronic and otherwise may be retained by MyEfilings for a period of three years or more in the event that future instruction for the provision of additional or ongoing services may be forthcoming.

MyEfilings will take all reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for the purposes of providing our services to you and where MyEfilings is not required to retain that information by law.

MyEfilings will correspond with you by email if you indicate that this is appropriate and acceptable to you. In providing this direction, you acknowledge also that the internet is not a secure environment and that the transmission of personal information over the internet is at your own risk and cannot be guaranteed by MyEfilings.
Information from third parties
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. MyEfilings is not liable for how a third party uses your personal information if the personal information has been disclosed in accordance with this policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
We use “cookies” to collect information about you and your activity across our website. Cookies are text files placed on your computer and accesses each time you visit, so we can understand how you use our website. This helps us serve you based on preferences you have specified. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Access to your personal information
You have the right to access any personal information regarding you that MyEfilings holds subject to some limited exceptions.

You can at any time request access to your personal information by emailing us at

We will attempt to handle all requests for access to personal information in a reasonable time period. In the event that information requested is substantial, MyEfilings may charge a fee to cover the cost of retrieval and provision of the information to you. Additionally, MyEfilings reserves the right to deny access to personal information where the request for same is considered to be frivolous or vexatious.
Correction of your personal information
We encourage you to always communicate with us immediately if there is a need to update your personal information.

If you believe that personal information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by emailing us at

We will take all reasonable steps to update your personal information found to be inaccurate, incomplete, misleading or out of date in a reasonable time period.
Limits of our policy
Our website may link to external sites that are not operated by us. Please note that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
We reserve the right to amend or modify this privacy policy at any time however; an up-to-date privacy policy shall remain available on our firm’s website at all times. You agree to revisit this page regularly and your continued access to or use of our website will indicate that you agree to the changes.